Kate Oates Elevate Terms & Conditions
Payment Terms
Yoga Class, Yoga Course, Yoga Private Tuition & Individual Coaching bookings to be paid for in full upon booking.
Non-payment renders your booking incomplete and no session reserved. Cash is not accepted for any service.
For Corporate bookings, including Corporate Yoga, Events and Corporate Coaching packages, an invoice will be provided upon booking to be paid within 30 days of the invoice date. To be paid by direct bank transfer or link provided by Kate Oates Elevate. Longer service agreements to be discussed and agreed by both parties.
Non-payments to a sole trader can become business critical very quickly. Please factor in any lengthy processes for setting up new suppliers (etc) when onboarding Kate Oates Elevate for your organisation.
Cancellation Policy
YOGA GROUP CLASS BOOKINGS –
Missed Group Classes (Course Booking) are non-refundable and non-transferable, with the exception of pre-planned absence where an alternative Group Class class may be offered within 1 week of the session. Whilst every effort will be made to accommodate; availability and suitability of an alternative group class cannot be guaranteed.
Missed Group Classes (Drop-in) due to illness are non-refundable and non-transferable, unless in extenuating circumstances; please email Kate to discuss at yoga@kateoateselevate.com.
PRIVATE YOGA BOOKINGS –
Cancellations made within 48 hours of the session will be charged in full to cover sequence preparation & lost availability.
Once booked, reschedules can be made via Acuity. If circumstances are bespoke, please contact Kate via email at yoga@kateoateselevate.com to discuss.
Thanks for your understanding & adherence.
COACHING –
Cancellations made within 48 hours of the session will be charged in full.
Once booked, reschedules can be made via Acuity. If circumstances are bespoke, please contact Kate via email at coaching@kateoateselevate.com to discuss.
Coaching programmes are non-transferrable & non-refundable unless in exceptional circumstances.
Thanks for your understanding & adherence.
Disclaimer
Kate is not a medical doctor or practitioner. Kate will request information on all medical conditions or injuries that might affect a physical and spiritual yoga practice, to help support her service and confirm suitability.
For all Yoga services, please review and complete the Kate Oates Elevate Yoga Waiver Agreement on my booking page.
For all Coaching services, Kate is a certified coaching professional, adhering to the Association for Coaching’s Global Code of Ethics.
All coaching services will mandate the creation of a coaching contract by Kate Oates Elevate. This lays out the terms of the coaching agreement including boundaries, expectations & agreed methods of working and communication. This contract will be signed by both Coach (Kate Oates Elevate) and Coachee (Client Name / organisation) and states the coaching agreement for the duration of the coaching relationship.