Kate Oates Elevate Privacy Policy

This privacy policy tells you what to expect us to do with your personal information.

  • Contact details
  • What information we collect, use, and why
  • Lawful bases and data protection rights
  • Where we get personal information from
  • How long we keep information
  • Who we share information with
  • How to complain

Contact Details

Email: hello@kateoateselevate.com

What Information We Collect, Use, & Why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Health information (including dietary requirements, allergies and health conditions)

We also collect or use the following information to provide services and goods, including delivery:

  • Health information

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details

Lawful Bases & Data Protection Rights

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
  • Basic health information informs my yoga class sequencing, the client’s suitability for the class, and enables me to prepare modifications where required to support that client in their practise. 

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.

Our legitimate interests are:

  • For purposes of marketing to my client base, for example, upcoming workshop offerings, upcoming yoga courses, coaching programmes and new offerings.
  • For purposes of building client relationships and connections, for example, to share book or podcast recommendations, TED Talks to support session content, etc. 

Where We Get Personal Information From

Directly from you.

How Long We Keep Information

2 years. 

Sooner if you unsubscribe or request your information be removed from the system. 

Yoga and coaching are services that don’t ever fully conclude and clients may require future services. 

Who We Share Information With

ACUITY SCHEDULING

This data processor does the following activities for us: Online scheduling and payment platform for all scheduling, bookings, and direct payments. 

ZOOM

This data processor does the following activities for us: For virtual coaching sessions or virtual yoga classes, emails are required for invite sharing purposes. 

How To Complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last Updated September 2024